Job Description

Job Description

Job Description

Position Summary

Upholds the Core Values as determined by the management team. Primary responsibility for all positions with Cotton’s Ace Hardware is to Amaze Every Customer Every Time . You’ll work in a fast-paced and physically engaging environment where you will perform daily deliveries to commercial and residential customers.

Essential Duties and Responsibilities

• Ability to safely load, unload and move products in an efficient manner and in the customer's best interest.
• Communicates with customers via phone to schedule deliveries and delivers the merchandise with care.
• May use the Ace delivery smartphone application to facilitate the delivery process.
• Perform daily pre- and post-trip safety inspections on all equipment and following up with any deficits with the Store Manager.
• Communicate with the store management as needed and follow instructions as required including but not limited to: change in route, special requests and/or equipment problems.
• Demonstrate excellent customer service to our customers, and co-workers.
• Maintain a clean working environment while keeping the vehicle free from debris.
• Maintain knowledge of geography and demographics of assigned area as well as contact persons at each store location.
• Adhere to gas credit card usage
• Operate a box van, pickup truck or other assigned vehicle in a safe and courteous manner while observing all state and local driving laws as well as company policies and procedures.
• Input or retrieve data from personal computer as needed.

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