Job Description

Full-Time Tennis Coach

Ritz-Carlton Key Biscayne, located in Key Biscayne, Florida, is pleased to announce an excellent career opportunity for a Full-Time Tennis Coach! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you will contribute to a global leader in racquet sports and community management.

Position Summary: Provides the ultimate tennis experience by providing the highest quality tennis instruction and customer service. Teaches various tennis programs to include junior programs, lessons, special events and clinics.

Essential Duties:

• Provides beginning through advanced instruction (private and group) for all levels and ages of players.
• Assists in the promotion of and conducting tennis clinics, private lessons, special events and programs to attract and maintain members'/guests' tennis interests.
• Develops safe, professional, and comprehensive tennis lessons and programs to ensure students develop along a pathway that will encourage continued involvement in tennis.
• Assists in supervising play and ensure proper charging of fees
• Ensure students understand tennis rules, scoring procedures, safety rules and tennis etiquette.
• Enforces all club rules and regulations governing the use of the club/facility, its equipment and other property.
• Performs racquet stringing.
• Quickly and efficiently responds to member/guest questions, comments, and concerns in a professional, tactful manner.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Education/Experience:

• High School diploma or GED.
• USTA NetGeneration Certification is required as a condition of employment. Please go to to register for free.
• Minimum 2-year experience required.
• Experience teaching tennis lessons to adults and juniors of various levels.

Physical Demands:

• Frequently stands, walks, uses hands, talks, hears, reaches with hands and arms, climbs, balances, stoops, kneels, crouches, or crawls.
• Occasionally sits.
• Regularly lifts up to 10 pounds and occasionally lifts up to 50 pounds.

Environment/Noise:

• Frequently works in outdoor weather conditions.
• Noise level is moderate.

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the staff may be required to communicate with English speaking customers or co-workers, the manuals for the equipment used are in English).
• Skill level equivalent to a minimum 4.0 USTA rating.
• To perform this job successfully, an individual must have basic computer and email skills.
• Excellent customer service skills, friendly, outgoing, and positive attitude.
• Ability to build positive relationship with members and team members.
• Excellent communication skills.
• Ability to multi-task and learn quickly.
• Excellent time management and organizational skills.
• Thorough knowledge of the game of tennis.
• Effective teaching styles and techniques.

Benefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

About Troon: Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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